Ticketing features

What ticketing features do you have?

So many great features, where do we begin…

(1) Ticket types: First thing to say is for any event you can have multiple ticket types. This gives you great flexibility with your ticketing. 

(2) Free/Paid: You can have free and/or paid tickets, both simultaneously if you’d like

(3) Discount codes / rep codes: You can add discount codes for each ticket type. Note you can only have one % discount per ticket type, but you can have multiple codes for the same ticket discount. This is ideal if you have a rep network and want to track how each rep has done. Each code must be unique. 

(4) Physical tickets (vs digital): Selling freshers wristbands or paper tickets to club nights? Now you can collect payment via Youni, through apple pay/card etc, see exactly who’s bought what AND your attendees will be given all the instructions to pick up their tickets, as well as your ticket reps Whatsapp in case they needa chat with y-all. Physical ticket collection, made simple. Please, please, please ensure that your attendees do not rock up to the venue without their physical ticket. This can create delays on the door, and stress out the super hardworking door staff that help make these events happen. 

(5) Private codes: You can make a ticket only accessible with a secret code. Great for guest lists / tickets for your committee etc. These codes must be unique. 

(6) Scheduled release: By default, tickets are released when the event is published. However, you can opt to schedule ticket releases, and can do this ticket type by ticket type. Great for building up hype. Your event can be live, people can say they are interested, and you build up to the moment of release! You need to set a release time and date. Note, all times, regardless of your location, follow UK time zones (for now ;) 

(7) Individual limits: You can make it such that an individual can only by max a certain number of tickets. This is great for free events, for instance, preventing someone from just selling out the entire thing. Also super useful if you want every individual to have their own ticket, so you get a proper view of every attendee coming (as opposed to someone buying a ticket for their friend, and then you don’t know who that guest is).

How does physical / paper ticketing work?

Physical tickets (vs digital): Selling freshers wristbands or paper tickets to club nights? Now you can collect payment via Youni, through apple pay/card etc, see exactly who’s bought what AND your attendees will be given all the instructions to pick up their tickets, as well as your ticket reps Whatsapp in case they needa chat with y-all. Physical ticket collection, made simple.

Please, please, please ensure that your attendees do not rock up to the venue without their physical ticket. This can create delays on the door, and stress out the super hardworking door staff that help make these events happen.

How do we scan tickets?

If you go to the build & manage section (+ central button on the navigation bar) you can find the scanner (top right corner, with a scanny icony thing). You can then scan people’s QR tickets in.

If someone rocks up and can’t find their ticket - not to worry. Hit search attendees in the scanner, and you can find them by name, and manually check them in. You can also see how many you’ve scanned in etc and how many are left. Making on the door, smooth and simple.

If you’ve sold physical tickets for collection, your buyers won’t have QR code tickets, but instead a collection code. When they arrive, simply enter their code, and it will tell you how many tickets they’re picking up etc :)

How does third-party ticketing work?

If you’d still like to promote your event on the Youni app, but want to use a different ticketing platform for the transaction, we ain’t gonna stop you. When creating the event, add tickets and select “Third-party ticketing”. You can then add the ticketing URL and the starting price / if it’s free or paid. These events tend to do less well, just by virtue of people having to then go off onto another platform, but, it’s a free country…Contact us and see if we can’t convince you to ticket via us ;)

How do I access my tickets?

Head to your Profile > Wallet and you’ll find your tickets there. (Wallet is the ticket icon top right of your profile x). Alternatively, you would have been emailed a pdf of your tickets when you purchased! Happy eventing 💜