When will I receive payment for my event?

This depends on your partnership with us. For standard partners, payments are sent within 12 hours of the event end time. This allows sufficient time for us to conduct any checks just in case people be scamming etc. Once payment is initiated, it can take a few days to land in your bank account. Note that the first payment you receive with us will take a few days longer to land, as Stripe conducts their own reviews.

You can track payments by going into your stripe account. Just head to Group Manage > Edit payout details and open your stripe account (either on your phone, or copy the link and login on your laptop x)

For preferred partners and premium partners, you can request for one early payment for your events (ie even before the event has happened). Just get in touch with your account manager, and we’ll get it sent over right away. We’re building a tool to automate this so you can do it at a click of a button - bear with!