Deciding whether to join us?
If we're a small society—is this still for us?
Our committee changes every year/term- how do we pass it on?
How do notifications work? (because they annoy me with other apps)
We don't run paid events—how would this help us?"
We are already contractually obliged to use another ticketing provider, can we still use Youni?
If we're not tech-savvy—how complicated is this to use?"
Do societies find that requiring an app download ever reduces event sales/signups?
How will this save me and my team time?
How does the AI-bit work?
Help with organising events?
Who can edit my events / has access to event/group stats when I post them as an organiser?
Do I have to make the whole event in one go or can I save it as a draft?
How can Youni help with graphics + photography?
Can I post an event in collaboration with another group?
How do I export our attendee / follower data?
Will everything I post on instagram be posted on Youni?
All the ticket questions
Can I change the price of tickets after I’ve posted?
How do I connect my bank account for ticket sales?
Can I do ticketing with another platform and still use Youni?
Can I put on an event without tickets?
Can I change the event date and time and let me the attendees know?
What happens if I need to cancel an event?
Other features?
What is your commission rate?
I need to report a user, what do I do?
Something in the app doesn’t seem to be working, what do I do?
Can Youni help my society get sponsorship?
What if some of my events are only for members?
Can I do my membership fees through Youni?
Is there a feed/notice board function?
Is there a chat function?
We don't run many paid events—how would this help us?
What happens if I need to cancel an event?
Sorry :( But yes you can! And it’s very fast and easy because we imagine deciding to cancel the event was not that. Click on the manage button on your event and click cancel event. If people have already bought tickets, we will issue them a refund. Please note, the booking fee is non-refundable.
Your attendees will get a notification in app and an email telling them about the cancellation.